Personal data

Personal Data Protection Policy

This Personal Data Protection Policy (hereinafter the “Privacy Policy”) is intended to provide visitors and users (“You”) of the www.lvmh.fr website, as well as of all other LVMH’s websites with .com, .it, .ru, .co, .jp, .cn domain names suffixes (hereinafter collectively the “Website”) with information relating to how LVMH Moët Hennessy-Louis Vuitton SE, a European company established 22 avenue Montaigne, 75008 PARIS, France, registered with the Trade and Companies Register of Paris under number 775 670 417 (hereinafter “LVMH” or “We/Us”) processes your personal data (hereinafter the “Personal Data” or “Data”) and about your rights in this respect.

LVMH places the highest priority and takes the utmost care to protect your Personal Data.

Note: LVMH may amend the terms of this Privacy Policy, in particular if a new processing of Personal Data is carried out. Please check this page regularly to ensure that You agree with any changes. You will be notified of these modifications, either through a special note on our Website or through a notification by email.

1. What is a “personal data”?

 Personal Data refers to any information or pieces of information that could identify You either directly (e.g. your name, surname, email, home address, etc.) or indirectly (e.g. through pseudonymized data, such as a unique ID number, etc.). It may also include unique identifiers like your computer’s IP address.

2. Who are the data controllers responsible of the protection of your Personal Data?

A data controller is an entity that determines the purposes and means of the processing of your Personal Data and is responsible to You for compliance with data protection regulations.

As regards the Website management and institutional communications, LVMH acts as data controller.

LVMH has appointed a Data Protection Officer (DPO) who will be your designated contact person and may be reached:

• by using the following contact form: https://www.lvmh.com/contact/
• by mail at the following address: LVMH Data Protection Officer, 24-32 rue Jean Goujon, 75008 Paris, France.

As regards the management of your Data for recruitment purposes, LVMH will act as data controller for the processing of applications related to its own job offers (i.e., offers related to LVMH Holding).

Finally, LVMH may also, as data controller, process shareholders’ Personal Data for the management of the Shareholders’ Club, including the Club e-boutique dedicated to registered shareholders. This processing is subject to the Club’s privacy policy.

3. Why and how do We use the Personal Data that We collect?

3.1 How do We collect your Personal Data?

 We collect your Personal Data as follows:

• directly from You when You use our Website and our services (completion of various forms on the Website, direct communication with Us through our institutional departments, etc.);
• automatically when You access or use the Website (technical details, IP address, browsing information, etc.).

3.2 What Data do We collect?

LVMH collects several types of Personal Data about You:

 Personal Data that We collect directly from You

We collect Personal Data that You provide directly when You use our Website.

This is specifically the case when You:

• interact with Us through the contact forms,
• register to receive our newsletters or institutional documentation,
• apply to job offers.

The categories of Personal Data that We collect include:

• Identification and contact information: e.g., last name, first name, mailing address, contact details needed to identify You when You interact with Us,
• Application information: e.g., last name, first name, email address, telephone number, professional experience and all the information You provide by sending your application and/or your curriculum vitae: photo, skills, education level, spoken languages, salary expectations, home address, hobbies, family status, etc.  We only collect and store this Data in connection with the management of our own job offers and do not use them for any other purposes, including for commercial purposes.

Personal Data that We collect automatically

We automatically collect certain Data about You when You access or use the Website, specifically:

• Technical information: We collect information about the device that You use to login, as well as your use of the Website (g., operating system, type of browser used, whether a proxy is used, location of the device inferred from your IP address that identifies your computer, access time, accessed pages and the link that enabled You to access our Website),
• Browsing information: We use tracking technologies to collect Data about You when You use our Website.

3.3 On what legal grounds and for which purposes do We use the Data that We collect?

 In accordance with current personal data protection regulations, We only collect Personal Data when We have a legal basis to do so.

Personal Data is collected either:

(i) based on your consent,
(ii) in our legitimate interest, or
(iii) to meet our legal obligations.

(i) We collect Personal Data based on your consent, for the following purposes: 

• to manage your requests and queries: We use your Data to send You the information You request,
• to send You newsletters,
• to manage your applications to LVMH job offers.

(ii) We collect Personal Data based on our legitimate interest, for the following purposes:

• to defend our interests in the event of a dispute or court action,
• to manage cybersecurity of the Website,
• to prevent fraudulent acts in order to ensure the security of our assets and contents.

(iii) We may also store your Personal Data when the law requires Us to do so or to defend our legal rights.

3.4 Who has access to your Data? 

3.4.1 Accessibility within LVMH

Your Data is processed by LVMH for the purposes described above and are only accessible to LVMH personnel who need to know it to perform their duties.

In this respect, your Personal Data is processed by the following departments of LVMH:

• LVMH’s Institutional Communication Department and Financial Communication Department for the management of your requests and queries, as well as to send You newsletters;
• LVMH’s Human Resources department to manage your applications to LVMH job offers;
• LVMH’s Security Department to manage cybersecurity of the Website;
• LVMH’s Fraud and Legal Departments to manage fraudulent acts or legal claims if any.

3.4.2 Accessibility by third parties

Certain third parties may have access to your Data, specifically:

(i) our subcontractors and service providers acting for technical and logistical reasons (carriers, Website hosting, security and maintenance providers, fraud management service providers, technical service providers responsible for sending e-mails and newsletters, anti-spam and anti-bot services, recruitment agencies which may provide Us with advice on the management of our candidates’ databases and help with the selection of profiles within such databases, etc.);

(ii) other LVMH Group affiliates for recruitment purposes: when you apply to an LVMH Group affiliate’s job offer, this affiliate collects and processes your Data as independent data controller. In such case, your Data will be processed according to this affiliate’s personal data protection policy, which You may obtain by contacting it directly. Likewise, the rights You enjoy pursuant to personal data protection laws must be directly enforced against it;

(iii) any authority, court or other third party when disclosure is required by law, regulations or a judicial decision, or if such disclosure is necessary to protect and defend our rights.

3.5 Is any Personal Data transferred outside of the European Economic Area?

Your Data is processed in France by LVMH. However, We may rely on certain service providers, which are located abroad or which themselves rely on processors located abroad, including outside of the European Economic Area (EEA) in countries where personal data protection laws differ from those that apply in the EEA.

3.6 How long do We store your Data?

Data is stored as long as required for the purpose for which it was collected and, in any case, will be destroyed at the end of such period.

Please see the table below for additional details about these periods.

Any transfer of your Data outside of the EEA will take place with appropriate safeguards in place that comply with applicable personal data protection regulations. Upon request, We will provide You with a copy of applicable safeguards.